FAQS

🔁 Orders & Pickups

How does pickup work?
Choose your pickup location at checkout. Orders are ready by Wednesday at 12 PM if placed by Sunday at midnight.

Can I change my pickup location?
Yes—just email us at hello@gelatinglow.com 

Do you offer shipping?
Currently, we only offer local pickup due to our products being refrigerated and freshly made. Stay tuned—we’re working on it!

🍵 About the Product

What is a tea bomb?
Our tea bombs are nutrient-packed gelatin & collagen infusions that melt into hot water to create a functional, nourishing tea—no powders, no mess, just whole ingredients.

What’s the difference between gelatin and collagen?
Gelatin is cooked collagen—both support skin, joints, and gut health, but gelatin also creates that signature “gel” texture and supports digestion.

How much protein is in each tea bomb?
Each Glow pod contains 5g of protein from grass-fed gelatin and collagen.

Are your products organic?
Yes, We use organic and grass-fed ingredients! Every ingredient is chosen for maximum function and flavor.

❄️ Storage & Use

How should I store them?
Morning Glow- Keep them refrigerated and enjoy within 2 weeks, or freeze for up to 3 months.

Matcha Glow – Keep refrigerated and enjoy within 5 days for peak freshness. Not ready to use it right away? Freeze for up to 3 months to preserve quality.

How do I use a tea bomb?
Drop one into your favorite mug and pour 5–8 oz of hot water over it. Stir, sip, and glow.

Can I drink more than one per day?
Absolutely—many customers love having one in the morning and one at night. 2–3 a day is totally safe and effective.

💫 Health & Wellness

Is this safe while pregnant or breastfeeding?
Many of our ingredients are supportive during this time, but always check with your healthcare provider to be sure it’s right for you.

Why do you pair ingredients with vitamin C or fat?
We thoughtfully pair ingredients to boost absorption—for example, vitamin C helps with collagen synthesis, and healthy fats help your body absorb fat-soluble nutrients.